Real feedback from Plumbzone customers.

"We are writing to express our thanks and appreciation for the work you have done replacing our combination boiler. You and your work colleagues carried out the work exactly as promised, to a high standard and with minimum disruption to the family home, in a clean and tidy way. We would have no hesitation in recommending your excellent work to anyone. Thank you."

"I am writing to say thank you for the way you and your team carried out our central heating project. From the first time I spoke with you, I had confidence that you had the background knowledge and practical experience to give sensible advice while keeping in mind the wishes of the customer. You worked within my budget and explained the various options, advising on the range of boilers available. Your team completed the whole job of changing the boiler and replacing all radiators in just two days, with the minimum of disruption. Dust sheets, hoovering and shoes off at the door were all signs of the care taken. Please feel free to use my installation should any of your potential customers require a reference."

"In this day and age, it is such a pleasure to deal with a company that has a professional, customer-oriented outlook. From the first telephone contact, through quotation, installation and final inspection, your company provided that magic ingredient: service. You maintained contact when you said you would and carried out the installation on the date we agreed. As a retired professional engineer, I was pleased to see your installation team arrive properly equipped and with all the materials needed to complete the installation. Throughout the job, they exhibited excellent skill levels to produce an exceptionally neat and tidy installation. They were always cheerful and polite and were a pleasure to have working in our home. When they had finished and tested the installation, they removed all of their accumulated rubbish and made certain that we were completely happy with the safe operation of the new system before leaving the site. Our sincere thanks go to all of the staff at Plumbzone for making this an experience that we can look back on with pleasure."

"I would like to thank you and your staff for doing a wonderful job changing our central heating boiler and installing thermostats on our radiators, as well as carrying out other work to bring our system fully up to date and compliant with current legislation. You can have little idea how nice it is to have heating which silently slips into life, rather than the 'will it, won't it work' gamble with our old boiler over the last few months. I cannot think of any way in which the service you provided could be improved upon: a very fair quote, business ethics that are a testament to fair dealing, and engineers who worked cleanly and efficiently, leaving no mess, just a new boiler quietly doing its job. Again, many thanks for a job well done."

"To anyone considering having central heating, we have just had a boiler and nine radiators fitted by Plumbzone. I have to say Ash and his team were brilliant, very hard-working, clean, tidy and professional from start to finish. At every stage of the installation, we were asked if we were happy with the way things were being done and told to speak up about anything concerning us. Everything was spot on. Not only did we have the boiler and nine radiators fitted, we also had six gas fires taken out. The holes they left in the house were bricked up perfectly, and all this work was done in two days. My wife and I would definitely recommend Plumbzone."

"Just a quick note to say thank you to you all for carrying out work on updating our central heating system and installing a new boiler. I would like to say how skilled, professional, tidy and trustworthy you all are, and I would highly recommend you to anyone thinking of having new central heating or changing boilers."

"Many thanks for the wonderful job you have done in fitting our central heating. I cannot speak too highly of you. The workmanship is superb and the way in which it was conducted was excellent. You did exactly what you said you were going to do. We were left with no rubbish to get rid of and all our carpets were relaid before you left in the evenings. I have never known such tidy workmen; after every little bit of the job, you vacuumed and swept up. Although we had a complete central heating system fitted, there was no damage at all to our existing decorations. The positive approach with which you tackled every job was a pleasure to encounter; nothing was too much trouble for you. Your whole attitude in entering my house was respect for all my belongings and for myself and my family. It has been a pleasure to have you in my home. Many thanks again. We would recommend you to anyone; please feel free to use our name when speaking to new clients."

"We feel that we need to officially thank you for the installation of our new boiler; it has been a pleasure to do business with you. From the very start, when I called to ask if you could quote for the work, the appointment was made with ease and within our timescales. When you visited to look at the scale of the job, you were on time, professional and friendly in your approach. It was nice to be treated with respect for our home. The quote was delivered as promised and we found you very fair and courteous. The day of the scheduled exchange came and went without any form of hitch. Your contractor turned up on time and covered all areas of the floor with protective film to save carpets and floor coverings. He showed total respect for our home, undertaking everything with care. I would not have any hesitation in using Plumbzone in the future if needed, or in recommending you to other clients. Once again, thank you for everything."

"Thank you, Plumbzone, for the excellent job you did installing our central heating system. The work was completed in just two days with minimal disruption and was carried out in a professional and courteous manner. Everything was left clean and tidy, and I would have no hesitation in recommending Plumbzone to anyone in the future."

"After recently purchasing a Worcester Bosch 30Si boiler, we are pleased to confirm that after completion we are satisfied with our choice. Plumbzone was very helpful and efficient with the fitting. Our guarantee and warranty arrived soon after fitting. We have no hesitation in recommending Plumbzone to future customers and would like to thank them for their honesty and good workmanship."

"With reference to the new central heating boiler, pump and filter fitted on 11 February, I would like to take this opportunity to pass on my thanks for the professional manner in which Plumbzone deals with customers. Your representative, Ash, who initially visited us, was courteous, knowledgeable and, most importantly, took note of my exact requirements. Due to the short notice in sourcing the boiler, he kept in contact to keep us updated prior to the final confirmation of the installation date. The engineer, Peter, who installed the boiler, was again courteous and a careful, tidy worker. After Peter had finished, on the same day we received a follow-up call from Ash to confirm if we were happy with the work carried out."

"Plumbzone were recommended to me by a work colleague after they did an excellent job for him on his central heating system. I was not disappointed with that recommendation. The quote I received was very competitive and all the work carried out was most efficient and of very good quality. The whole job was completed within two days, and the after-service has been, and I am sure will continue to be, of an equally high standard."

"Just a few lines to let you know how pleased we are with our new Vaillant combination boiler. We were really impressed when we came to your showroom to choose our boiler and with how you helped us choose the right one for us. We were also pleased with the lads who came to fit the boiler. They were very friendly and worked hard to finish it in the time that they did. We were very impressed. Thank you for all that you did for us."

"One of your fitters came to my rental property on Saturday 28 September, and once again I received a first-class service from Plumbzone. Your company really does stand head and shoulders above other tradesmen, and I hope you will accept this letter as thanks for the ongoing work you have provided to me over the past 18 months. You were first recommended to me by a friend, and I asked you to fit the central heating at my Kidderminster home. I appreciated your friendly guidance and advice when measuring up, and was thoroughly impressed with the attitude of your fitters when they arrived to do the job. The system and boiler were fitted to my requirements for a very reasonable price, and your fitters genuinely seemed like nice lads to trust around my home. You have continued to do other service and repair work for me since, and I have found you to be very polite, honest and readily available. I hope you understand that this is unfortunately not a commonplace experience when dealing with many other tradesmen. I will be in touch soon for the boiler service at my Kidderminster home, but in the meantime I will be happy to recommend your services to others."

"When we required a plumbing company that we could trust, we asked our neighbours and they recommended Plumbzone as someone to be trusted. Since then, we have used Plumbzone for our central heating annual servicing and also for the replacement of a leaking water tank in the roof. At all times a quotation is given, and there are no hidden costs. Plumbzone can be relied upon to come when they say they will, and they also ring beforehand to confirm the appointment. Having trusted Plumbzone in the past, we asked them to completely strip out our central heating system and replace it with pipework, boiler and radiators. We received a quotation and a date for the work to be done. On the due date, work commenced with the heating engineers starting before 8am and working through to 5pm. All work was to a professional standard, with holes through brick walls re-plastered, downpipes masked and pipes lagged in the roof. We certainly will continue to use Plumbzone for our plumbing requirements and would recommend them to others."

"Many thanks for a job well done. Plumbzone took a professional approach, from our original enquiry through to final installation and handover, bringing the project in on time, to specification and budget. The reputation of a company is only as good as its people and the service given; we were very satisfied with everything. We wish you well with all your plans for the future."

"We are just writing to say thank you for the fantastic job you did fitting our new boiler and central heating system. You and your team worked very efficiently and tidily and completed the job within the estimated time. We would be pleased to recommend you and your team to anyone looking for a new central heating system."

"I want to thank you very much for a far-from-straightforward job completed in under two days. There was no damage to decor and all rubbish was cleared away. It is very comforting to know that if I have any problems, help is only a phone call away."

"I would just like to express my thanks to Ash and his colleagues for a superb job fixing our shower. Our shower had been broken for far too long and, after a quick phone call with Ash, an appointment was arranged with one of their engineers. The problem was quickly identified and a part was soon ordered and installed. The whole process from beginning to end was completely hassle-free, and the work was done to an extremely high standard. Ash and his colleagues are a credit to their profession, and I would recommend them to anyone looking for any plumbing and heating work."

"I called Ash in a panic a couple of weeks ago as my main toilet had sprung a leak, and I was getting wet feet every time I went into the bathroom. Within an hour of my call, Ash was in my home assessing the problem. The work was carried out last Saturday, and Ash and Ali were professional, knew exactly what they were doing and were very respectful of my home. Ash was there for no more than two hours and the service was second to none. I cannot recommend Ash and Plumbzone highly enough."

"May I take this opportunity to convey my sincere thanks for the prompt, professional and exceptional service provided by your engineer. The patience and respect shown throughout the visit were exceptional. Thank you."

"I am in the process of having a new kitchen fitted, and it was finally completed on Friday, apart from a new smaller radiator that I had completely forgotten about. I messaged Ash last Thursday, 8 June, and asked if he could help. He answered within 10 minutes and was at my house within two hours. He advised what I would need, quoted straight away, and arranged to return on Monday, 12 June. He arrived bright and early with his partner, supplied all covers so there was no mess, and completed the job within one hour, even hoovering up afterwards. I would have no hesitation in recommending Plumbzone to anyone: very professional, on time, very competitive and a great job by Ash."

"We would like to take this opportunity to thank you for the work you and your team did for us in relocating the gas boiler from the garage to the utility room. The job was very professionally done at a competitive rate. The workmen were caring and respectful, helping us to move things around which were not quoted for and not charged. We would recommend Plumbzone to anyone thinking of having work done that involves central heating."